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IT SERVICES AND SUPPORT

How to Beat the IT Skills Shortage and Talent Gap

Organizations today face two major IT challenges: rising costs and increasing difficulty in finding and retaining qualified professionals. Building essential capabilities like a Network Operations Center (NOC) or Security Operations Center (SOC) requires significant investments in personnel, tools, and training—resources that many companies simply can’t spare. The IT talent shortage isn’t just an HR problem—it’s a business risk. Digital transformation…

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How to Succeed with AI Integration: Guidelines for Growing Businesses

AI literacy is the most in-demand skill of 2025, and 88% of business leaders are prioritizing speeding up their AI adoption. The trend is clear: AI integration is shifting from optional to imperative. The stakes are high. Companies that delay AI adoption risk falling behind in innovation, productivity, and market competitiveness. But there’s good news, too: implementing AI needn’t require…

Everything You Need to Know About the California Consumer Privacy Act (CCPA)

In March 2025, Honda Motor Company got a $632,500 wake-up call. That’s when the California Privacy Protection Agency fined the automotive giant for violating the California Consumer Privacy Act (CCPA). The agency found that the company required customers to provide too much of their personal information, made it too hard for them to exercise their right to privacy, and shared…

Strategic, Reliable, and Secure. Learn more about our services.

Remote Work Best Practices & Team Collaboration Tips

Remote and hybrid work are here to stay. Over three-quarters (76%) of workers surveyed by Robert Half cite flexibility in their working arrangements when deciding to stay at a given job. And over a third (38%) of new jobs posted in the last quarter of 2024 offered some form of remote work, according to the employment firm’s figures. For forward-thinking…

Should I Outsource Cybersecurity?

Many organizations are turning to outside cybersecurity experts to protect their digital assets. But is outsourced cybersecurity the right choice for your business? Keep reading to learn what cybersecurity outsourcing is, its benefits and limitations, and how to determine if it fits your organization’s security needs.

Tiers of IT Support Explained: Understanding Levels 0, 1, 2, 3, and 4

Password resets. Network issues. System outages. How can your organization effectively handle the various technical problems that arise daily? IT support tiers provide a structured approach that categorizes issues by complexity and directs them to the appropriate experts. IT support tiers come with specific structures, benefits, and implementation strategies. Understanding them helps your organization maintain smooth operations and high employee…

Navigating the New NIST Incident Response Lifecycle: A Holistic Approach

Cyber incidents are escalating in frequency, sophistication, and impact, affecting everything from patient safety to city operations. In this environment, incident response can’t be an isolated IT task. It must be a business-wide function rooted in intelligence, resilience, and readiness. That’s precisely what the newly released NIST Special Publication 800-61 Revision 3 aims to accomplish.

Blueprint for Security: Crafting a Cybersecurity Plan for AEC Firms

The architecture, engineering, and construction (AEC) industry faces unique cybersecurity challenges due to its highly dispersed digital infrastructure and valuable data assets. By proactively strengthening their cyber defenses, AEC firms can reduce vulnerabilities and build resilience in a high-risk digital landscape.

AI in Cybersecurity: 2025 & Beyond

The AI transformation is changing the game and offering new hope in the battle to protect our digital assets. This article offers advice on how to choose the right AI tools for your company.

The Future of AEC: Trends Defining 2025

Banks have pulled back on construction lending, and tariffs and workforce shortages threaten to drive up costs and extend project timelines. The AEC industry stands at a critical juncture where digital innovation meets traditional expertise to address emerging challenges and drive growth.

What is HIPAA Compliance?

For healthcare organizations and their business partners, achieving and maintaining HIPAA compliance requires implementing comprehensive security measures to avoid exposing protected health information (PHI). HIPAA regulations cover electronic files, paper records, and even business processes.

How to Beat the IT Skills Shortage and Talent Gap

Organizations today face two major IT challenges: rising costs and increasing difficulty in finding and retaining qualified professionals. Building essential capabilities like a Network Operations Center (NOC) or Security Operations Center (SOC) requires significant investments in personnel, tools, and training—resources that many companies simply can’t spare. The IT talent shortage isn’t just an HR problem—it’s a business risk. Digital transformation…

Keep current. Subscribe to our newsletter.

Subscribe Now

How to Succeed with AI Integration: Guidelines for Growing Businesses

AI literacy is the most in-demand skill of 2025, and 88% of business leaders are prioritizing speeding up their AI adoption. The trend is clear: AI integration is shifting from optional to imperative. The stakes are high. Companies that delay AI adoption risk falling behind in innovation, productivity, and market competitiveness. But there’s good news, too: implementing AI needn’t require…

Everything You Need to Know About the California Consumer Privacy Act (CCPA)

In March 2025, Honda Motor Company got a $632,500 wake-up call. That’s when the California Privacy Protection Agency fined the automotive giant for violating the California Consumer Privacy Act (CCPA). The agency found that the company required customers to provide too much of their personal information, made it too hard for them to exercise their right to privacy, and shared…

Strategic, Reliable, and Secure. Learn more about our services.

Remote Work Best Practices & Team Collaboration Tips

Remote and hybrid work are here to stay. Over three-quarters (76%) of workers surveyed by Robert Half cite flexibility in their working arrangements when deciding to stay at a given job. And over a third (38%) of new jobs posted in the last quarter of 2024 offered some form of remote work, according to the employment firm’s figures. For forward-thinking…

Should I Outsource Cybersecurity?

Many organizations are turning to outside cybersecurity experts to protect their digital assets. But is outsourced cybersecurity the right choice for your business? Keep reading to learn what cybersecurity outsourcing is, its benefits and limitations, and how to determine if it fits your organization’s security needs.

Tiers of IT Support Explained: Understanding Levels 0, 1, 2, 3, and 4

Password resets. Network issues. System outages. How can your organization effectively handle the various technical problems that arise daily? IT support tiers provide a structured approach that categorizes issues by complexity and directs them to the appropriate experts. IT support tiers come with specific structures, benefits, and implementation strategies. Understanding them helps your organization maintain smooth operations and high employee…

Navigating the New NIST Incident Response Lifecycle: A Holistic Approach

Cyber incidents are escalating in frequency, sophistication, and impact, affecting everything from patient safety to city operations. In this environment, incident response can’t be an isolated IT task. It must be a business-wide function rooted in intelligence, resilience, and readiness. That’s precisely what the newly released NIST Special Publication 800-61 Revision 3 aims to accomplish.

Blueprint for Security: Crafting a Cybersecurity Plan for AEC Firms

The architecture, engineering, and construction (AEC) industry faces unique cybersecurity challenges due to its highly dispersed digital infrastructure and valuable data assets. By proactively strengthening their cyber defenses, AEC firms can reduce vulnerabilities and build resilience in a high-risk digital landscape.

AI in Cybersecurity: 2025 & Beyond

The AI transformation is changing the game and offering new hope in the battle to protect our digital assets. This article offers advice on how to choose the right AI tools for your company.

The Future of AEC: Trends Defining 2025

Banks have pulled back on construction lending, and tariffs and workforce shortages threaten to drive up costs and extend project timelines. The AEC industry stands at a critical juncture where digital innovation meets traditional expertise to address emerging challenges and drive growth.

What is HIPAA Compliance?

For healthcare organizations and their business partners, achieving and maintaining HIPAA compliance requires implementing comprehensive security measures to avoid exposing protected health information (PHI). HIPAA regulations cover electronic files, paper records, and even business processes.

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