Depend on Xantrion’s IT support services.
We have your back 24/7.
In the office, on the road, during the day, or at night, your employees depend on optimal systems performance and immediate IT support when and where they need it. From systems design and implementation to user support and security management, Xantrion Certified Support™ keeps your employees on track and your IT infrastructure operating smoothly.
Enhanced IT performance.
With Xantrion, you don’t just get tech support, we support your team with a deep understanding of you and your business. We handle all technology initiatives and issues through a single point of contact. Your assigned CIO ensures you benefit from the Xantrion Technology Platform,™ a combination of fully vetted technology solutions and configuration best practices that maximize infrastructure performance. They also follow the Xantrion Managed Service Standard,™ a compilation of IT support practices that increase end-user satisfaction while reducing costs. We meet or exceed the highest standards for IT support and cybersecurity. We don’t outsource any part of our operations, and we dedicate time for team members to analyze emerging technologies.
Count on comprehensive IT support without extra charges.
Our Certified IT Support service is provided for a fixed monthly fee. You’ll never see extra charges for system upgrades or after-hours and emergency support. If you need help, call us 24/7. We’ll answer immediately.
Our expert team ensures the support you receive meets the highest standards.
7
Certified Cloud Specialists
5
Certified IT Operations Specialists
12
Certified Networking Specialists
6
Certified Security Specialists
38
Certified Microsoft Specialists
2
Project Management Specialists
Proactive IT Support Services.
We go beyond issue resolution and can help you build an IT ecosystem that supports and strengthens your business.
CIO-Level Consulting
IT Roadmap maintenance
Cloud strategy
Security risk management
New technology implementation
Regular IT reports and performance reviews
Unlimited, 24×7 Technical Support
Virtual employee onboarding
24×7 phone and remote control support
On-site support as needed
Emergency on-site response in two hours or less
Operating system and hardware upgrades
IT Contract Administration
Hardware and ISP contract renewals
Software license management
Domain name transfers and renewals
Mobile Data, Device, and Security Management
Device provisioning
Managed application deployment
Wireless access controls
Laptop and hand-held encryption and pins
On-Demand Microsoft Application Training
Get the most out of your critical apps
Hardware and Software
Hardware and software acquisition
Explore Our Services
Are you ready to spend less time resolving IT issues?
Our comprehensive support means you don’t have to troubleshoot problems or respond to emergencies on your own. Our clients only have one IT issue per employee every other month.
Make Sure You’re Choosing the Right IT Partner
An IT services provider can help ensure your day-to-day operations run smoothly, keep your business safe from cyber threats, and provide necessary documentation for compliance. Be confident in your choice of IT partner with the help of our checklist.
“With our previous vendor, we felt like we had to get in line and wait for the queue to open up when we had an urgent issue, but Xantrion always has someone available to help us.”
— COO, Wealth Management Firm
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