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IT SERVICES AND SUPPORT

Brush Up Your Customer Service Skills

A career in IT isn’t just about applications and infrastructure. At least half your work will involve listening to clients, understanding their problems, and addressing their issues, often when they’re frustrated, anxious, or angry. So if you want your career to thrive, you need to be able to defuse tense situations. At Xantrion, we’re always looking for employees whose customer…

There’s More to IT Work Than IT

At Xantrion, solid technology skills aren’t our only priority. Since we all spend a lot of time together, we want to be able to work well together, so we want our team members to have more than just technical chops. We look for people who have both hard and soft skills, from persistence, problem-solving, and a passion for technology to…

Cracking the IT Job Market

The company looking for experienced entry-level employees is practically a punchline in the tech industry, but it’s not all that funny. A survey in 2018 actually revealed that more than 60% of listings for full-time, entry-level jobs require three or more years of experience. In other words, anyone hoping to climb the IT career ladder needs to start working on…

3 Ways to Cultivate a Collaborative Workforce

Collaboration in the workplace is not a new concept. For years, employees have been sharing ideas and working together to complete projects, solve problems, drive innovation, and ultimately achieve business goals. Click here to discover three insights to help you cultivate a collaborative workforce.  

15 Keyboard Shortcuts for Microsoft Excel and Word

Microsoft Word and Excel provide numerous keyboard shortcuts. Learning the shortcuts for operations you frequently perform can save you time. Click here to discover 15 keyboard shortcuts you might consider using.  

How to Choose Default Apps in Windows 10

Having more than one web browser or email app on a computer is common nowadays. When more than one app can be used for a certain task, Windows decides which one to use. Click here to discover how you can make Windows 10 use the app of your choosing.  

3 Ways Your iPhone Can Keep you Organized

You likely already use your iPhone to stay in touch with your office when you are traveling for business. However, if your device is running iOS 11 or later, it can help you be more prepared and organized during the trip. Click here to learn about three features you can use to help your business trip go more smoothly.  

Is the Desktop Computer Becoming Obsolete?

Will desktop computers be joining electric typewriters, rotary phones, floppy disks, and cassette tapes in the technology graveyard? This question has been the subject of debate for several years. If you search the Internet, you will find discussions both supporting and rebutting the idea that the desktop computer is slowly dying. Knowing both sides of the argument can be beneficial…

What you Need to Know About Google Tracking Your Location

Recently, an investigation revealed that Google is tracking the whereabouts of billions of its customers, even when the customers tell the tech giant not to. This discovery has received a great deal of media attention, so it can be hard to discern what information is important. Click here to learn what you need to know about Google’s location tracking.  

How to Stop Annoying Chrome Website Notifications

If you use the Internet regularly, you have probably encountered them — those pesky boxes that pop up when you visit a website for the first time and it wants to send you notifications. Although it is easy enough to refuse, having to do so for multiple sites can be annoying. And if you clear your browsing data, you will…

10 Keyboard Shortcuts for Most Browsers

Google Chrome, Microsoft Edge, and Mozilla Firefox are three of the most popular desktop web browsers in use today. They offer many keyboard shortcuts that let you work more efficiently when using them. Fortunately, you can use many of the same shortcuts in all three browsers, which makes the shortcuts easier to remember. Click here for 10 time-saving keyboard shortcuts…

How the Models in the Samsung Galaxy S10 Series Stack Up

The Galaxy S10 (standard model), Galaxy S10+ (deluxe model), and Galaxy S10e (entry-level model) arrived in stores on March 8. Samsung will also be releasing its first 5G-ready phone, the Galaxy S10 5G, but it won’t be available until the second quarter of 2019. So, if you are in the market for a new Galaxy S phone, you have several…

5 Ways to Spend Less Time Dealing with Emails

In many businesses, employees use emails to communicate with each other, customers, suppliers, and other business associates. And the number of messages being handled is not small. Employees send and receive an average of 126 emails per day. Dealing with that many emails takes time. One study found that business professionals spend more than 25% of their day reading and…

Make Text Easier to Read in Windows 10 Displays

If the text in your Microsoft Windows 10 computer screen is too small to easily read, you are not alone. It is a common problem in computers that have small, high-resolution displays. Even a person with perfect eyesight will likely have trouble reading the text on a laptop that has a 15-inch 4K display because it is so small. Fortunately,…

Is your Windows 10 Computer Ready for Updates?

When Microsoft initially released Windows 10 in 2015, it introduced the concept of “Windows as a service”. Instead of rolling out a new Windows release every three to five years, Microsoft decided to add new features and enhancements to its flagship product in “bite-size chunks”. Those chunks come twice a year in the form of feature updates (e.g., Windows 10…

Which Tablet Will Make the Perfect Gift?

With the holidays just around the corner and a new tablet at the top of many wish lists, the following is some information that will help you figure out which tablet will make the perfect gift. iPad Pro 9.7 If you want one of the best tablets in the market and cost ($599) isn’t a concern, the iPad Pro 9.7…

Protecting the Overloaded IT Team

Today’s businesses have more devices than ever on their corporate networks, and more of those devices are employee-owned. More employees are using cloud-based applications, too, whether or not IT knows about them. And as employees continue to work in more ways, on more devices, and in more places than ever before, IT’s workload keeps climbing. And that’s a recipe for…

Is Data Really Private in the Public Cloud?

One of the more interesting books that’s crossed our radar lately is Future Crimes, in which futurist and security expert Marc Goodman looks at the opportunities and dangers of a highly connected, data-driven world. Since our own business depends on helping our clients manage their critical data effectively and securely, you can imagine how eagerly we read this interview with…

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IT PLAN AND BUDGET

Brush Up Your Customer Service Skills

A career in IT isn’t just about applications and infrastructure. At least half your work will involve listening to clients, understanding their problems, and addressing their issues, often when they’re frustrated, anxious, or angry. So if you want your career to thrive, you need to be able to defuse tense situations. At Xantrion, we’re always looking for employees whose customer…

There’s More to IT Work Than IT

At Xantrion, solid technology skills aren’t our only priority. Since we all spend a lot of time together, we want to be able to work well together, so we want our team members to have more than just technical chops. We look for people who have both hard and soft skills, from persistence, problem-solving, and a passion for technology to…

Cracking the IT Job Market

The company looking for experienced entry-level employees is practically a punchline in the tech industry, but it’s not all that funny. A survey in 2018 actually revealed that more than 60% of listings for full-time, entry-level jobs require three or more years of experience. In other words, anyone hoping to climb the IT career ladder needs to start working on…

3 Ways to Cultivate a Collaborative Workforce

Collaboration in the workplace is not a new concept. For years, employees have been sharing ideas and working together to complete projects, solve problems, drive innovation, and ultimately achieve business goals. Click here to discover three insights to help you cultivate a collaborative workforce.  

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15 Keyboard Shortcuts for Microsoft Excel and Word

Microsoft Word and Excel provide numerous keyboard shortcuts. Learning the shortcuts for operations you frequently perform can save you time. Click here to discover 15 keyboard shortcuts you might consider using.  

How to Choose Default Apps in Windows 10

Having more than one web browser or email app on a computer is common nowadays. When more than one app can be used for a certain task, Windows decides which one to use. Click here to discover how you can make Windows 10 use the app of your choosing.  

3 Ways Your iPhone Can Keep you Organized

You likely already use your iPhone to stay in touch with your office when you are traveling for business. However, if your device is running iOS 11 or later, it can help you be more prepared and organized during the trip. Click here to learn about three features you can use to help your business trip go more smoothly.  

Is the Desktop Computer Becoming Obsolete?

Will desktop computers be joining electric typewriters, rotary phones, floppy disks, and cassette tapes in the technology graveyard? This question has been the subject of debate for several years. If you search the Internet, you will find discussions both supporting and rebutting the idea that the desktop computer is slowly dying. Knowing both sides of the argument can be beneficial…

What you Need to Know About Google Tracking Your Location

Recently, an investigation revealed that Google is tracking the whereabouts of billions of its customers, even when the customers tell the tech giant not to. This discovery has received a great deal of media attention, so it can be hard to discern what information is important. Click here to learn what you need to know about Google’s location tracking.  

How to Stop Annoying Chrome Website Notifications

If you use the Internet regularly, you have probably encountered them — those pesky boxes that pop up when you visit a website for the first time and it wants to send you notifications. Although it is easy enough to refuse, having to do so for multiple sites can be annoying. And if you clear your browsing data, you will…

10 Keyboard Shortcuts for Most Browsers

Google Chrome, Microsoft Edge, and Mozilla Firefox are three of the most popular desktop web browsers in use today. They offer many keyboard shortcuts that let you work more efficiently when using them. Fortunately, you can use many of the same shortcuts in all three browsers, which makes the shortcuts easier to remember. Click here for 10 time-saving keyboard shortcuts…

How the Models in the Samsung Galaxy S10 Series Stack Up

The Galaxy S10 (standard model), Galaxy S10+ (deluxe model), and Galaxy S10e (entry-level model) arrived in stores on March 8. Samsung will also be releasing its first 5G-ready phone, the Galaxy S10 5G, but it won’t be available until the second quarter of 2019. So, if you are in the market for a new Galaxy S phone, you have several…

5 Ways to Spend Less Time Dealing with Emails

In many businesses, employees use emails to communicate with each other, customers, suppliers, and other business associates. And the number of messages being handled is not small. Employees send and receive an average of 126 emails per day. Dealing with that many emails takes time. One study found that business professionals spend more than 25% of their day reading and…

Make Text Easier to Read in Windows 10 Displays

If the text in your Microsoft Windows 10 computer screen is too small to easily read, you are not alone. It is a common problem in computers that have small, high-resolution displays. Even a person with perfect eyesight will likely have trouble reading the text on a laptop that has a 15-inch 4K display because it is so small. Fortunately,…

Is your Windows 10 Computer Ready for Updates?

When Microsoft initially released Windows 10 in 2015, it introduced the concept of “Windows as a service”. Instead of rolling out a new Windows release every three to five years, Microsoft decided to add new features and enhancements to its flagship product in “bite-size chunks”. Those chunks come twice a year in the form of feature updates (e.g., Windows 10…

Which Tablet Will Make the Perfect Gift?

With the holidays just around the corner and a new tablet at the top of many wish lists, the following is some information that will help you figure out which tablet will make the perfect gift. iPad Pro 9.7 If you want one of the best tablets in the market and cost ($599) isn’t a concern, the iPad Pro 9.7…

Protecting the Overloaded IT Team

Today’s businesses have more devices than ever on their corporate networks, and more of those devices are employee-owned. More employees are using cloud-based applications, too, whether or not IT knows about them. And as employees continue to work in more ways, on more devices, and in more places than ever before, IT’s workload keeps climbing. And that’s a recipe for…

Is Data Really Private in the Public Cloud?

One of the more interesting books that’s crossed our radar lately is Future Crimes, in which futurist and security expert Marc Goodman looks at the opportunities and dangers of a highly connected, data-driven world. Since our own business depends on helping our clients manage their critical data effectively and securely, you can imagine how eagerly we read this interview with…
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