IT Services and Support

Google is tracking the whereabouts of billions of its customers, even when they tell the tech giant not to. Here is what you need to know about this practice, including how to minimize the amount of data being stored about you. What the Commotion Is and Isn’t About When people use Google’s apps and services, the company collects data about…

The fate of the desktop computer has been the topic of debate for several years. Knowing both sides of the argument can be beneficial when you need to purchase new computing devices for your business. Why Some People Believe the Desktop Computer’s Days Are Numbered Some people believe it is only a matter of time before desktop computers become obsolete,…

If you use the Internet regularly, you have probably encountered them — those pesky boxes that pop up when you visit a website for the first time and it wants to send you notifications. Fortunately, it is easy to stop these notifications from appearing if you use the Google Chrome web browser. Open your browser and follow these steps: Click…

You can use many of the same keyboard shortcuts when working in Google Chrome, Microsoft Edge, and Mozilla Firefox web browsers. Here are 10 keyboard shortcuts that are handy as well as easy to remember: 1. F3 Pressing F3 in Chrome, Edge, and Firefox opens the search box so that you can search for text on a web page. Once…

To understand what is meant by the term “digital transformation”, it is helpful to know what it is not. If a company simply moves applications to the cloud, upgrades its IT infrastructure, or implements some other one-off IT project, it is not digitally transforming itself. Digital transformation involves more than just adding new digital technologies to business operations. It requires…

Business professionals often spend a lot of time reading and responding to emails. If you are one of them, follow the 5 tips below to reduce the amount of time you spend dealing with emails. 1. Read and Respond to Emails Only at Designated Times When you get a notification that an email has arrived, what do you do? If…

If you’re tempted by the newest high-end smartphones, here’s what CRN’s reviewer has to say about them: In trying to compare Samsung’s top-of-the-line offering to Apple’s, the reviewer notes that the Galaxy Note8, which starts at $930, is only slightly less expensive than the iPhone X, which will start at $999. The Galaxy Note8 is an Android phone that packs…

As illustrated by our medical device company case study, gone are the days when employees only worked out of an office and wielded a simple set of tools to get work done. In today’s world of mobile computing with anytime, anywhere work, employees use whatever device is most convenient, whether it is a desktop at home, a laptop at work,…

We recently surveyed Xantrion engineers to see whether the free upgrade to Windows 10 was something that people should undertake on their own. The answer is that, while Windows 10 is a fine operating system, most users won’t be able to complete the upgrade without some amount of professional troubleshooting. Putting the upgrade process to the test Our engineers have…

By Darren Nyberg, Senior Consultant If you’re a stickler for quality the way I am, there’s no substitute for an Apple. Just look at the new generation of Macs: they have the highest screen resolution of any available, the trackpad is large and responsive, and the keyboard is so wonderfully tactile that just resting your hands on it is comfortable…

Back in December, we blogged about Apple’s growing popularity in the business world. Since then, we’ve received quite a few inquiries about iPads in the workplace. Our service manager has been handling these IT support calls. These are the three questions he gets most often — and the answers he’s most likely to give: •   Email on an iPad?…