We recently surveyed Xantrion engineers to see whether the free upgrade to Windows 10 was something that people should undertake on their own. The
answer is that, while Windows 10 is a fine operating system, most users won’t be able to complete the upgrade without some amount of professional
Our engineers have upgraded a variety of systems at this point ranging from custom gaming rigs to stock computers from major manufacturers. The computers
also ran the gamut from brand new to 6 years old running Windows 7 or 8.1. Our experience has been that only 10% of computers upgraded without
issue. 80% of computers worked fine after some troubleshooting. Another 10% of the upgrades failed entirely with the computers needing to be rebuilt
from scratch. The 80% of computers that required troubleshooting could most likely be handled by retail support services from stores such as Best
Buy. Unfortunately, the troubleshooting is likely beyond what a typical user might be expected to handle.
The bottom line is that Windows 10 is a good operating system and you should feel comfortable buying a new computer running it. However, you should
be prepared for a trip to your local repair shop to solve problems you are likely to encounter if you upgrade an existing system.