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Start a Teams Chat Session

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Watch this brief video to learn how to get started with 1 on 1 or group chats within Teams to collaborate with a smaller group or to talk privately, and pin chats for quick access.

Start a chat

In Chats, you can have 1:1 or group chats with people.

  1. Select New chat Select to start a new chat. .
  2. Type the name of the person or people you want to contact.
  3. Select the down arrow to add a name to your chat group.


Make video and audio calls from a chat
  • Select Video call Select to start a video call. or Audio call Select to start an audio call. to call someone directly from a chat.


Pin a chat
  1. To pin a chat, select More options > Pin. The chat appears in the Pinned list.

    Note: You can pin up to 15 chats.

  2. To unpin a chat, select More options > Unpin.

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