Thanks so much to Xantrion Engineer Zack for taking care of the issue! I really appreciated his patience and the fact that he called me back shortly after the service call to make sure my issue was fully fixed and repeat some troubleshooting on the issue, all on a Friday afternoon. Great job!
I have worked with various representatives of Xantrion. I can’t say enough good things about each experience. They are patient. Thorough. Make things easy to understand. I would recommend Xantrion to anyone looking for truly professional IT people.
Xantrion was quick to respond to my paralyzing computer issue and spent significant time with me trying to resolve it. They were knowledgeable, professional, and eager to help. When it turned out that the problem required contacting the computer manufacturer for repair, they quickly contacted them and arranged for rapid and convenient service and a resultant quick and full repair. Superior service from Xantrion!
My workplace contracts with Xantrion. When I last needed assistance, I was quickly connected with a specialist, who acted speedily and effectively to resolve my issue. The help was much appreciated! In my experience, the technicians always are professional, patient, and pleasant, which goes a long way in making a tech issue less of a headache.
"Ben was great. The issue could not be resolved over the phone, so he came by my workplace. While he could not fix my Internet issue; he explained that it was likely that the line was not functioning/being repaired. Happy to report that I am back online this morning 😊”
