Watch this brief video to learn how to get started with 1 on 1 or group chats within Teams to collaborate with a smaller group or to talk privately, and pin chats for quick access.
Start a chat
In Chats, you can have 1:1 or group chats with people.
- Select New chat
. - Type the name of the person or people you want to contact.
- Select the down arrow to add a name to your chat group.
Make video and audio calls from a chat
- Select Video call
or Audio call 
to call someone directly from a chat.
Pin a chat
- To pin a chat, select More options > Pin. The chat appears in the Pinned list.
Note: You can pin up to 15 chats.
- To unpin a chat, select More options > Unpin.