In the office, on the road, during the day, or at night, your employees depend on optimal network performance and immediate support when and where they need it. From network design and implementation to user support and security management, Xantrion Complete CareTM keeps your employees on track and your IT infrastructure operating smoothly.
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Count on unlimited technical support 24/7.
Keep your IT running smoothly with proactive monitoring, maintenance, and data backup.
Protect identities, data, and devices with encryption and PINs.
Safeguard monetary assets with funds-transfer fraud protection.
Centralize hardware and software acquisition and IT contract administration.
Stay on track with the Xantrion IT RoadmapTM and budget.
Complete Care is provided for a fixed monthly fee. You’ll never see extra charges for on-site support, after-hours emergencies, or system upgrades. If you need help, call us 24/7. We’ll answer immediately and have an engineer at your office in two hours, or less if necessary.
Unlimited Technical Support 24x7
Hardware and Software
IT Roadmap maintenance
Carefully screened Bay Area staff
Hardware and software acquisition
Network design and implementation
24x7 phone and remote control support
Mobile data, device, and security
Regular IT reports and performance reviews
On-site support as needed
Proactive Monitoring and Maintenance
On-site emergency response; two hrs or less
Managed application deployment
Virus, spyware, malware, spam protection
Operating system and hardware upgrades
Wireless access controls
Mail service status monitoring
Employee on boarding and termination
Laptop and handheld encryption and pins
Server space and patch management
Server temperature monitoring
Customizable backup intervals
Funds transfer fraud protections
Multisite storage options
Internet availability monitoring
Security policy template
Data encryption in transit and at rest
Internet traffic filtering
IT Contract Administration
Data retention and archiving
Up to date network documentation
Hardware and ISP contract renewals
Proprietary methodology for auditing backups
Regular data restoration tests
Software license management
Domain name transfers and renewals