Depend on us.
We have your back 24/7.
In the office, on the road, during the day, or at night, your employees depend on optimal systems performance and immediate support when and where they need it. From systems design and implementation to user support and security management, Xantrion Certified Support™ keeps your employees on track and your IT infrastructure operating smoothly.
Our team ensures your operations meet the highest standards.
We meet or exceed the highest standards for IT support and cybersecurity. How? We don’t outsource any part of our operations, and we dedicate time for team members to analyze emerging technologies.
In addition, we handle all technology initiatives and issues through a single point of contact. Your assigned CIO ensures you benefit from the Xantrion Technology Platform,™ a combination of fully vetted technology solutions and configuration best practices that maximize infrastructure performance. They also follow the Xantrion Managed Service Standard,™ a compilation of IT support practices that increase end-user satisfaction while reducing costs.
Count on comprehensive support without extra charges.
Certified Support is provided for a fixed monthly fee. You’ll never see extra charges for system upgrades or after-hours and emergency support. If you need help, call us 24/7. We’ll answer immediately.
Our team ensures the support you receive meets the highest standards.
Certified Cloud Specialists
Certified IT Operations Specialists
Certified Networking Specialists
Certified Security Specialists
Certified Microsoft Specialists
Proactive IT Services
IT Roadmap maintenance
Security risk management
New technology implementation
Regular IT reports and performance reviews
Unlimited, 24×7 Technical Support
Virtual employee onboarding
24×7 phone and remote control support
On-site support as needed
Emergency on-site response in two hours or less
Operating system and hardware upgrades
IT Contract Administration
Hardware and ISP contract renewals
Software license management
On-demand Microsoft Application Training
Hardware and Software
Hardware and software acquisition
Mobile Data, Device, and Security Management
Managed application deployment
Wireless access controls
Laptop and hand-held encryption and pins
Count on comprehensive service without extra charges.
Same-Day Emergency Resolution and Time spent on IT issues reduced by 4 hours (per user/per month)
“With our previous vendor, we felt like we had to get in line and wait for the queue to openup when we had an urgent issue, but Xantrion always has someone available to help us.”
— COO, Wealth Management Firm