A Strategic I.T. Partner
Xantrion specializes in providing computer network support to San Francisco Bay Area businesses that are too small to have a significant, full-time I.T. staff, but large enough to rely on effective technology for day-to-day operations and long-term success. Although our average client has 40 end users, our client base includes companies with as few as 20 end users and as many as 250.We serve a broad range of industries:
| • non-profit • e-commerce • wholesale | • professional services • financial services • Software as a Service |
…and many others. Regardless of industry, our clients share one significant trait: their computer technical support requirements, from regulatory compliance to managing remote offices, are complex enough to require a computer networking support partner that can help them develop both a short-term and long-range I.T. plan. In addition, they want hands-on service and a consultative approach that assures them they are getting a solution that meets their actual needs.
Success Stories
Hewins Financial Advisors, LLC
Only half the employees of Hewins Financial Advisors work at the financial management firm's San Mateo headquarters. The rest, spread across 12 remote offices in six other states, need reliable access to the company's back-office systems and customer files. And when a small fire near Hewins' main office threatened water damage to the server room, Hewins realized the firm was all too vulnerable to potential disasters. They needed technology and support they could rely on, no matter what.
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Bridge Housing- Recruiting
BRIDGE Housing is California's leading non-profit developer of affordable housing. When one of the organization's two in-house IT staffers left, BRIDGE needed to find a replacement quickly. With no technical pool to draw from within the company, hiring internally wasn't an option, but posting a job would have drowned office manager Allison Williams in resumes and dragged out the recruiting process for months. Xantrion helped BRIDGE navigate today's IT market and applicant pool.
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Bridge Housing- Move and I.T. Infrastructure Upgrade
California's leading developer of affordable housing, Bridge Housing needed to move into a new home office and improve communications among more than 40 management offices statewide. Xantrion planned and implemented the move and a complete infrastructure upgrade.
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Low Income Investment Fund
A non-profit that helps low-income communities finance and build community development projects, LIIF needed to replace its outdated infrastructure and find reliable technology support. Xantrion repaired existing systems, migrated to more stable platforms, and eliminated security vulnerabilities.
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Service Station Systems
SSS needed near-perfect uptime to guarantee its ability to deliver maintenance, build-out, and emergency repair services to gas stations throughout the Northwest. Xantrion's Constant Monitoring service has caught serious problems before they interfered with the company's ability to respond to customer requests.
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Westland Giftware
A wholesaler to the retail gift industry, Westland Giftware needed to replace a hodgepodge of unreliable legacy systems. Xantrion consolidated the company's infrastructure and continues to provide network support and monitoring, saving Westland Giftware thousands of dollars annually.
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Harder + Co
Harder+Company helps nonprofits and government agencies plan programs and allocate resources more effectively. As it expanded from San Francisco to Davis, San Diego, and Los Angeles, it struggled to make applications function uniformly across all four locations. Xantrion consolidated Harder’s email systems, ensured hardware and software worked consistently across locations and continues to provide ongoing support, allowing Harder to generate higher-quality reports for clients in less time.
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Interland
Interland USA is an unusual real estate company: the revenues it generates from executive office parks and large apartment complexes support the charitable goals of a private non-profit foundation. The developer has all the I.T. concerns of a strictly commercial business- yet as a non-profit, it also needs to be more than ordinarily vigilant about keeping I.T. costs low. Xantrion provides a safety net for Interland’s one-person I.T. staff, handles their offsite backups and helps with I.T. projects, allowing Interland to cost-effectively enjoy reliable network performance and the security of knowing their network and business-critical data are in good hands.
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Fairview Capital
Fairview Capital is an investment management firm. Its previous I.T. vendor was no longer delivering the same level of service. Instead of the same engineer who had been working with Fairview for years, the I.T. vendor seemed to send a different technician every few months. Today, Fairview Capital’s I.T. infrastructure is hosted almost entirely by Xantrion. The firm also enjoys the peace of mind of knowing its backups are easy to recover and compliant with all relevant regulations. Most importantly, it has an ongoing relationship with a single engineer.
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Alan Biller and Associates
Alan Biller, an independent fiduciary consulting firm, wanted to failure-proof its network against everything from hardware problems and power outages to natural disasters. Xantrion developed and implemented a disaster preparedness plan for them, beginning with moving critical systems, such as email, to a private cloud in a secure, remote colocation facility.
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DHR Investment Counsel, Ltd.
DHR Investment Counsel was increasingly concerned about the risks and inconveniences of maintaining decades of confidential client financial data onsite. Its unreliable remote access solution also prevented the staff from working efficiently on their frequent travels. DHR quickly recognized that moving its entire data infrastructure to the cloud was the best way to safeguard it against physical threats while giving employees and clients secure, reliable remote access.
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Golden Gate National Parks Conservancy
To stretch its tight budget, the Golden Gate National Parks Conservancy (GGNPC) maintained just two in-house I.T. staffers, outsourcing all other network maintenance on a time-and-materials basis. By 2010, though, that was no longer a cost-effective option. It needed a network that was more reliable to use, easier to support, and less expensive to maintain. Xantrion proposed a multi-phase solution that addressed all of the GGNPC's needs.
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Community Housing Partnership
Community Housing Partnership (CHP) works to end homelessness in the Bay Area. After a series of errors, CHP wanted to replace its previous outsourced IT provider. CHP opted for Xantrion Complete Care — even though it cost twice what the organization's previous vendor charged. CHP wanted technical know-how and the strategic knowledge that comes from experience.
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Corwil Technology Corp.
Corwil Technology Corp. specializes in wafer processing and assembly of integrated circuits for medical, military, and commercial applications. Their 24/7 operation needed better network reliability and the expertise to help upgrade their ERP system. They also needed support that could handle network issues as quickly as someone in-house could. Not only did Xantrion upgrade their ERP system with minimal downtime, they provide superior user support and Corwil has fewer server problems.
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Success Stories
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California's leading developer of affordable housing, Bridge Housing needed to move into a new home office...
READ THIS SUCCESS STORY
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The Low Income Investment Fund needed to replace its outdated infrastructure and find more reliable support.
READ THIS SUCCESS STORY
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SSS needed near-perfect uptime to guarantee its ability to deliver maintenance, build-out, and emergency repair services...
READ THIS SUCCESS STORY
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A wholesaler to the retail gift industry, Westland Giftware needed to replace a hodgepodge of legacy systems...
READ THIS SUCCESS STORY
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Harder + Company, a research organization, struggled to make applications function uniformly across locations.
READ THIS SUCCESS STORY
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Xantrion provides Interland, a real estate developer, with a safety net for its one person I.T. staff.
READ THIS SUCCESS STORY
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Fairview Capital is an investment management firm. Its previous IT vendor was no longer delivering...
READ THIS SUCCESS STORY
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Alan Biller, a fiduciary consulting firm, wanted to failure-proof its network against everything from hardware problems and power outages to natural disasters.
READ THIS SUCCESS STORY
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DHR Investment Counsel recognized moving its infrastructure to the cloud was the best way to safeguard it.
READ THIS SUCCESS STORY
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The Golden Gate National Parks Conservancy needed a network that was more reliable, easier to support and less expensive to maintain.
READ THIS SUCCESS STORY
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Community Housing Partnership (CHP) works to end homelessness in the Bay Area. After a series of errors, CHP wanted to replace its previous outsourced IT provider.
READ THIS SUCCESS STORY
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Corwil, a premier, US-based integrated circuit assembly and test contractor, considered hiring an IT staffer, but opted for Xantrion Complete Care instead.
READ THIS SUCCESS STORY
Why Choose Xantrion?
- Personalized, strategic approach
- Unlimited 24/7 live phone support
- Two-hour onsite emergency response
- Fixed fees
- 99.95% average system availability
- Best team in the I.T. business
- Client enthusiasm rivaling Apple’s, based on our Net Promoter Score
