Your network – Our responsibility
Your I.T. network should help your business make money, not spend it. Eliminate the unpredictability of traditional I.T. support and start paying for performance instead of repairs. With Constant Care information technology services, Xantrion takes full responsibility for the reliability of your network.

For a fixed monthly rate, we maintain your network in a best practice state that is reliable by design. We also provide unlimited support. You no longer pay for network problems; we do.

Xantrion Constant Care allows you to outsource your network with confidence. You save time and money with our dependable I.T. managed services.

Our Outsourced I.T. Service includes:

CIO Consulting
  • Yearly I.T. plan and budget, including identifying opportunities to leverage current assets and new network technology
  • Network design and security analysis
  • Disaster preparedness, regulatory compliance and software implementation strategies
  • Input on software/non-network technology and software/non-network technology vendors
  • Regular I.T. reports and performance reviews
 
I.T. Monitoring
  • Internet connectivity and service quality
  • Backup status and the ability to restore data
  • Virus, spyware and spam protection updates
  • Server patch management
  • 25 additional items.  See the I.T. monitoring page for more information.
 
Installations and Upgrades
  • New-Hire installations and configurations
  • Operating system, software and hardware upgrades
  • Hardware and software specification and acquisition
 
Contract Administration
  • ISP contracts and renewals
  • Software license administration
  • Domain name transfers and renewals
  • Hardware warranty maintenance
 
Unlimited Support
  • Carefully screened, USA-based staff
  • 24/7 phone and “remote control” support
  • First point of contact for all technology issues
  • On-site support when needed
  • Emergency response typically within minutes and at most within 2 hours
  • Coverage for all equipment and users
  • Detailed, up to date I.T. documentation
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Our clients enjoy:
  • Getting I.T. off their plate
  • Unlimited I.T. support at a fixed monthly rate
  • 99.95% network availability
  • Best practice network security
  • 24/7 direct access to expert support
  • 4.6/5.0 average user satisfaction ratings

About Xantrion

Xantrion redefines the experience of working with outsourced I.T. professionals.

Our five-star approach to working with San Francisco Bay Area’s small and medium businesses is backed by relentless attention to customer satisfaction. In addition to frequently measuring our service quality, we empower our team of experts to act in our clients’ best interest. Xantrion clients enjoy 24/7 support, access to a full time staff of carefully screened professionals, and disaster preparedness solutions all within a predictable budget significantly lower than the cost of traditional solutions.

We are a resource that‘s always available. We are a partner who speaks both “help desk” and CIO. We can be a tactical resource, your infrastructure platform, or your entire I.T. department.  We are the ideal balance between muscle and bottom line. Talk to us about your immediate needs, your data threats, and your enterprise goals. Xantrion will not only map a technical growth plan with you, we’ll light the road ahead of your business ambitions.